FAQ- Cleaning

Oiled Floors

How soon should the floor be soaped after oil has been applied?

The floor can be cleaned with Natural Soap after the oil is fully cured, 7 days at the most. Refer to your specific product technical data sheet for the cure time.

What's the difference between Natural Soap and Oil Refreshing Soap?

Natural Soap is designed to clean and protect oil finished surfaces from dirt, stains, wear and tear. It cleans and leaves behind an invisible layer of plant fats, which strengthens and protects the finish.

Oil Refreshing Soap is used to clean the floor as periodic maintenance and add more oil to the finish. It does not leave behind any residue.

Natural Soap and Oil Refreshing Soap are both a part of the WOCA Residential Care plan for cleaning an oiled floor. Use Natural Soap twice a month and Oil Refreshing Soap quarterly to clean and protect your oiled wood surface.

Do I have to mop with 2 buckets?

No. When the instructions to mop with Natural Soap and use 2 buckets were written with the best intentions many years ago, it confused almost everyone. The idea behind the 2nd bucket was to rinse the dirty mop so dirty mop water would not be reintroduced to the freshly cleaned floor.

Mop however you prefer with 1 bucket, 2 buckets, a spray bottle and mop, or the WOCA Spray Mop.

Do I need to rinse the floor after cleaning with Natural Soap?

No. You do not want to remove the conditioning benefits of the Natural Soap.

How often do I need to soap the floor?
Can I clean the floor with a steam cleaner?

No! Steam is the worst thing for wood. Cleaning with a steam cleaner will eventually break down the finish and warp the wood.

Is the WOCA Spray Mop head safe for oiled floors?

Yes, it is a cotton microfiber blend that is safe for natural oil, hardwax oil and UV oil surfaces.

I have UV oiled floors. How do I care for them?
I have hardwax oil floors. How should I care for them?
Oil Refreshing Soap Natural looks as white as the Oil Refreshing Soap White, are they the same?

The concentrated formula for both do look the same. Once diluted they will look different once applied.

My pet urinated on my oiled floor. How do I get the stain out?

Success removing pet stains varies depending on many factors. Try cleaning the affected area with Natural Soap first. Repeated cleaning with the Natural Soap may help to fade the stain with time.

WOCA Spot Remover could be successful, depending on the severity of the stain. Be sure to follow it with touch up oil to restore the oil finish.

If there is a mild black stain from pet urine, some customers have had success with treating it with Tannin Spot Neutralizer.

There are no guarantees with completely removing pet stains. The last resort would be to replace the soiled floor boards.

There is a set in stain that the Natural Soap can't remove. What do I do?

Try WOCA Spot Remover or Tannin Spot Remover. Just remember to touch up after the stain has been removed with more oil.

What is Intensive Wood Cleaner for?

Intensive Wood Cleaner is prep cleaner for oil finishing and re-oiling maintenance. It deep cleans, opens the wood pores, neutralizes surface tannin, and prevents water stains. Using it enhances the color, performance, and durability. It is too strong to be used for regular cleaning, it will eventually pull oil and break down the finish.

Why are there 2 Soaps? Which one is better?

Both Soaps serve their purpose. One is not better than the other because they are to be used as a system.

Natural Soap is designed to clean and protect oil finished surfaces from dirt, stains, wear and tear. It cleans and leaves behind an invisible layer of plant fats, which strengthens and protects the finish.

Oil Refreshing Soap is used to clean the floor as periodic maintenance and add more oil to the finish. It does not leave behind any residue.

Natural Soap and Oil Refreshing Soap are both a part of the WOCA Residential Care System for cleaning an oiled floor. Use Natural Soap twice a month and Oil Refreshing Soap quarterly to clean and protect your oiled wood surface.

What cleaners are safe for kids and pets?

Natural Soap and Oil Refreshing Soap are safe for pets and children. Both products are rated EN 71-3.

I want to make a spray bottle of your cleaner. How do I dilute it?

Add 1-2 capfuls of the Natural Soap or Oil Refreshing Soap to a standard size spray bottle and fill the remainder with water.

Is vinegar and water OK to clean with?

No. Vinegar and water may be what your grandma recommends, but it's too harsh and will eventually strip the finish.

I need to clean my floors daily. What should I use?

For frequent or daily cleaning, use Commercial Soap. It does not leave a protective residue.

Frequent cleaning with the Natural Soap could leave an unwanted build up on the floor.

Why do I get footprints on the floor when I clean with the Natural Soap?

Cleaning too often or improper dilution.

If you are seeing footprints after cleaning and the floor is dry, damp mop again with plain water only and it will remove the footprints.

My floor is sticky after I mop with the Natural Soap?

You are mopping too frequently or the soap dilution is not enough.

Damp mop with plain water to remove the sticky feeling from the floor.

My floor was cleaned with the Soap undiluted! It's a sticky mess. How do I fix it?

Damp mop with plain water and rinse the mop clean with every pass on the floor until the floor is clean again.

Oiled Furniture

What do I use to dust my furniture?

Natural Soap Spray

How do I re-oil my table/wood counters?

Clean and prep with Intensive Wood Cleaner Spray and re-oil with the Oil of your choice.

How do I get out a stain on my furniture?

Try Natural Soap Spray first. If that doesn't help try WOCA Stain Remover and the WOCA touch up oil of your choice.

Polyurethane Floors

Does your Polyurethane Cleaner leave residue on the floor?

No, they are free of residue.

What floor cleaner should I use?

WOCA Master Cleaner or WOCA Home Hardwood, LVT, Laminate & Tile Cleaner.

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